WhatsApp experienced an outage for around 210 minutes, Confirms Server Issues

Trending 23 Feb , 2014  

keep-calm-with-whatsapp-downBefore three days, WhatsApp did a great job of being surreptitious about its funding while growing into a messaging monster. But as they say, the truth always comes out.
In this case, the truth is that the company had three rounds of financing, with Sequoia as the sole investor. According to documents unearthed by VC Experts, WhatsApp went from a $250k seed round in 2009 to an $8 million round at an ~$80 million valuation in 2011.The final round, which we reported as a Series C here but was actually technically a Series B, was a $52 million round back in July 2013, at a ~$1.5 billion valuation.
But Oops, Now the international messaging service WhatsApp went down on Saturday, just three days after being acquired for $19 billion by Facebook. 

Just three days after Facebook made serious waves in the tech and mobile world with its $19 billion acquisition of WhatsApp, a cross-platform mobile messaging company boasting over 450 million users per month, the app went down. The outage began early Saturday afternoon and, while the service has been restored in certain areas, continues to persist among some users as of approximately 6 p.m. ET.


Users around the world reported that they were unable to send messages, and WhatsApp confirmed these problems at 12:16pm PST with a tweet stating “sorry we currently experiencing server issues. we hope to be back up and recovered shortly.”


WhatsApp started to work again for some users at 2:30pm PST after around 150 to 210 minutes of downtime. Some users reported  that “last seen” stamps vanished from their conversations when WhatsApp first came back online, but now some say they’re appearing again.

At 2:48pm PST, WhatsApp confirmed it was back up with this tweet


Around the same time, WhatsApp CEO Jan Koum apparently told the Wall Street Journal via email that “we had a server outage, should be OK now.”

When users (including me) tried to send messages or check their existing chat conversations, WhatsApp got stuck, showing an endless loading asterisk and the alert “Connecting…”

The “WhatsDown” reports started flooding in around 11am PST, but there were some troubles last night as well. We received tips from frustrated users in the US, India, Israel, and many places around the world. The outage could stoke fears that Facebook will screw up WhatsApp if the acquisition gets regulatory approval.


WhatsApp is the leader among a wave of smartphone-based messaging apps that are now sweeping across North America, Asia and Europe, and is known to appeal to teens and others who avoid mainstream social networks.

During the outage the buzz on Twitter ranged from the conspiratorial – that Facebook had really bought WhatsApp to shut it down and funnel users to Facebook Chat – to the philosophical.